Turn off the water supply
Find your main stop tap, often beneath the kitchen sink or where the supply enters the property, and turn it clockwise to shut off the water. Do not force a seized valve. If you cannot stop the water, seek urgent assistance.
Stay safe around electricity
If water is reaching sockets, appliances or electrical equipment, stay clear. Only isolate the electricity if you can reach the switch safely without entering a wet area. Contact a qualified electrician if electrical equipment may be affected.
Limit further damage
If it is safe, use buckets or towels to contain water and move belongings away. Take photographs of any damage for your records or insurer. Avoid entering areas with bulging ceilings or other structural concerns.
Why pipes leak or burst
Freezing temperatures, worn fittings, corroded pipework and failed joints are among the possible causes. A plumber can assess the damaged section and advise on a suitable repair.
When to call an emergency plumber
Seek urgent help when water is escaping rapidly, the supply cannot be isolated, or a leak is affecting ceilings, electrics or neighbouring properties. If the leak is contained, explain the issue and arrange an appropriate appointment.
Plumbing assistance in Newcastle
Ray Fradge Ltd provides plumbing repairs for homeowners and landlords in Newcastle upon Tyne and surrounding areas, including leaking pipes, taps, toilets and showers. Call to discuss the problem and availability.
Need a plumber in Newcastle?
Contact Ray Fradge Ltd about emergency leaks, everyday plumbing repairs or shower replacements. Tell us what has happened and your postcode.
Related services: Plumbing repairs · Bathroom repairs